Effective Date: Jan-17-2025

Canada Helpline ("we," "our," or "us") is committed to protecting the privacy and security of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (canadahelpline.ca).

1. Information We Collect

We collect the following types of information:

- Personal Information: Name, email address, phone number, resume/CV, and any other details you provide when creating an account or applying for jobs.

- Employer/Recruiter Information: Company name, contact details, and job postings.

- Usage Data: IP address, browser type, pages visited, and usage patterns.

- Cookies and Tracking Technologies: To improve website functionality and user experience.

2. How We Use Your Information

We use the collected information to:

- Provide and manage our job listing and employment services.

- Process job applications and connect job seekers with employers.

- Communicate with users regarding updates, support, and promotional materials.

- Monitor and improve platform performance and security.

- Detect and prevent fraudulent activities.

3. Sharing of Information

We do not sell or rent your personal information. We may share your information in the following circumstances:

- With Employers/Recruiters: When you apply for a job or share your profile.

- Service Providers: With third-party vendors assisting in platform operations (e.g., hosting, analytics).

- Legal Obligations: If required by law or to protect our rights and users' safety.

4. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, use, or disclosure. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

5. User Rights

You have the right to:

- Access, correct, or delete your personal information.

- Withdraw consent for data processing (where applicable).

- Opt out of marketing communications at any time.

To exercise these rights, contact us at:

Email: help@canadahelpline.ca

Phone: +1-416-315-4451

6. Cookies Policy

Canada Helpline uses cookies to enhance user experience. You can control or disable cookies through your browser settings. However, some features of the site may not function properly without cookies.

7. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage users to review the privacy policies of any third-party sites they visit.

8. Compliance with Canadian Privacy Laws

Canada Helpline complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable provincial privacy laws to ensure the protection of your personal data.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly. Continued use of the platform after updates signifies acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: help@canadahelpline.ca

Phone: +1-416-315-4451